How can we help?
Account setup - how to get started with Kraken!
How do I fund my Kraken account?
How to create an account on Kraken
How to get verified on Kraken
How to buy and sell cryptocurrencies and FX on Kraken
How to close your Kraken account
Instantly Buy Crypto
The Buy Crypto Widget (For Residents of Japan)
ACH online banking purchases
The Buy Crypto widget
The Kraken app
Visa and MasterCard purchases
FAQ's about buying instantly
Email address requirements and recommendations
Username requirements and recommendations
Password requirements and recommendations
"Internal error" when signing up / creating an account
I haven't received my account activation email
All available currencies and trading pairs on Kraken
What is Kraken Bank?
Introduction to cryptocurrencies
Overview of fees on Kraken
Overview of cryptocurrency minimums
Kraken Affiliate program
Getting Started with Kraken Japan
How to get started (for residents of Japan)
Clients who had a Kraken Japan account prior to September, 2020
Available Assets and Services for Residents of Japan
What is Kraken.com?
Kraken is not a wallet service
Kraken's brands and partners
Is Kraken licensed or regulated?
How to follow Kraken on social media
Can we create a joint account?
Can I create a test or demo account?
Can I create multiple accounts?
Can I link multiple accounts or create sub-accounts?
How do I create a second account?
How do I create a second account using the same email address?
How do I contact Support?
Whitelisting emails from Kraken
Language options for Kraken.com
How to contact Kraken Phone Support
How to subscribe to (or unsubscribe from) Kraken emails
How to subscribe to (or unsubscribe from) Kraken Status SMS notifications
Email delivery issues
Errors for trading and withdrawals “Invalid Arguments”, “Invalid Price” and “Null”
Bitcoin currency code: XBT vs BTC
Kraken webinar series
Chat directly with one of our support specialists about your specific needs.
Sign up for a Kraken account and start trading Bitcoin, Ethereum and more today