Submit a Request
Submit A Request
How can we help?
What is Kraken.com?
Kraken is not a wallet service
Kraken's brands and partners
Is Kraken licensed or regulated?
How to follow Kraken on social media
All available currencies and trading pairs on Kraken
Overview of fees on Kraken
Overview of cryptocurrency minimums
Kraken now offers phone support!
Get started with Kraken!
Introduction to cryptocurrencies
How to create an account on Kraken
How to get verified on Kraken
How to fund your Kraken account
How to buy and sell cryptocurrencies on Kraken
Geographic Restrictions: Can I use Kraken if I'm from ...?
Username requirements and recommendations
Password requirements and recommendations
"Internal error" when signing up / creating an account
I haven't received my account activation email
Kraken's affiliate program for referrals
Does Kraken have a mobile app?
Language options for Kraken.com
"Invalid amount" error for trading / "Enter a valid number" error for withdrawals
Bitcoin currency code: XBT vs BTC
See all 9 articles
Can I create a test or demo account?
Can I create multiple accounts?
Can I link multiple accounts or create sub-accounts?
How do I create a second account?
How do I create a second account using the same email address?
Is it possible to create a joint account?
See all 7 articles
Chat directly with one of our client engagement specialists about your specific needs
Dive into the platform and work leveraged trades into your crypto trading strategy