Submit a Request
Submit A Request
How can we help?
What is Kraken.com?
Kraken is not a wallet service
Kraken's brands and partners
Is Kraken licensed or regulated?
How to follow Kraken on social media
All available currencies and trading pairs on Kraken
Introduction to cryptocurrencies
Overview of fees on Kraken
Overview of cryptocurrency minimums
Kraken's affiliate program for referrals
Geographic Restrictions: Can I use Kraken if I'm from ...?
Email address requirements and recommendations
Username requirements and recommendations
Password requirements and recommendations
"Internal error" when signing up / creating an account
I haven't received my account activation email
Account setup - how to get started with Kraken!
How to create an account on Kraken
How to get verified on Kraken
How to fund your Kraken account
How to buy and sell cryptocurrencies and FX on Kraken
How to close your Kraken account
Can we create a joint account?
Can I create a test or demo account?
Can I create multiple accounts?
Can I link multiple accounts or create sub-accounts?
How do I create a second account?
How do I create a second account using the same email address?
Whitelisting emails from Kraken
Language options for Kraken.com
How to request a call from Kraken Phone Support
How to subscribe to (or unsubscribe from) Kraken emails
How to subscribe to (or unsubscribe from) Kraken Status SMS notifications
Email delivery issues
"Invalid amount" error for trading / "Enter a valid number" error for withdrawals
Bitcoin currency code: XBT vs BTC
Kraken webinar series
Chat directly with one of our client engagement specialists about your specific needs
Sign up for a Kraken account and start trading Bitcoin, Ethereum and more today