How to follow Kraken on social media
To ensure your safety & security on social media
Kraken Support and employees will never initiate direct messages or contact you privately to request funds, credentials, or sensitive information.
Please note
When assisting with support requests, we may ask for your ticket number or Public Account ID to verify your identity and provide assistance, unless your question is general. We are available to answer general questions and escalate tickets. When using social media, please beware of phishing scams.
Below are our official social media accounts:
Send us a message on any of these platforms and our team will be happy to assist you with any questions or concerns you may have.
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Reddit: r/KrakenSupport
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Telegram: Kraken's Official Group via Kraken Support and Kraken Support bot
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Telegram (Chinese): Kraken's Official Group via Kraken Support and Kraken Support bot (ZH)
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Instagram: Krakenfx
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Facebook: KrakenFX
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Discord: Username - krakensupport User ID - 867011684773003276
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LinkedIn: KrakenFX
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TikTok: @Krakenfx
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Instagram: Krakenfx
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TikTok: @Krakenfx
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Reddit: r/Kraken
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Facebook: KrakenFX
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YouTube: Kraken Exchange
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LinkedIn: KrakenFX
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Telegram: Kraken's Official Group
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Telegram: Kraken Pro
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Telegram: Kraken's Official Announcement Channel
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Telegram: Kraken Pro Announcements
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Telegram (Chinese): Kraken's Official Group
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YouTube: KrakenCryptoExchangeUK
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Instagram: Krakenfxuk
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TikTok: Krakenfxuk
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Snapchat: Krakenfxuk
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Dave Ripley, Co-CEO, X: @DavidLRipley
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Arjun Sethi, Co-CEO, X: @arjunsethi
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Nick Percoco, CSO, X: @c7five
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Mayur Gupta, CMO, X: @mayurgupta77
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Guy Hirsch, VP, Business Development, X: @GuyHirsch
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Tim Ogilvie, VP, Institutional, X: @Tim_Ogilvie
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Mark Greenberg, Global Head of Consumer, X: @marklg
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Matthew Howells-Barby, VP, Growth, X: @matthewbarby
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Michael O'Connor, Deputy General Counsel, X: @JDMikeJ