How to follow Kraken on social media
To ensure your safety & security on social media
Kraken Support and employees will never initiate direct messages or contact you privately to request funds, credentials, or sensitive information.
Please note
When assisting with support requests, we may ask for your ticket number or Public Account ID to verify your identity and provide assistance, unless your question is general. We are available to answer general questions and escalate tickets. When using social media, please beware of phishing scams.
Below are our official social media accounts:
Send us a message on any of these platforms and our team will be happy to assist you with any questions or concerns you may have.
X:
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Kraken Support: @krakensupport
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Krak Support: @kraksupport
Reddit:
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Kraken Support: u/krakensupport
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Kraken Support (subreddit): r/krakensupport
Discord:
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Kraken Support: @krakensupport
Telegram:
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Kraken Support: @krakensupport or @Official_Kraken_Support
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Kraken中文客服: @krakensupportZH_bot
X:
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Kraken Exchange: @krakenfx
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Kraken Pro: @krakenpro
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Kraken Desktop: @krakendesktop
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Krak: @krak
Reddit:
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krakenexchange: u/krakenexchange
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Kraken (subreddit): r/kraken
Telegram:
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Kraken Exchange (group): @kraken_exchange_official
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Kraken官方中文群 (group): @kraken_chinese
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Kraken Announcements (channel): @kraken_announcements
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Kraken Pro Announcements (channel): @krakenproannouncements
Facebook:
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Kraken Digital Asset Exchange: KrakenFX
Instagram:
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Kraken Digital Asset Exchange: @krakenfx
YouTube:
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Kraken Crypto Exchange: @KrakenCryptoExchange
LinkedIn:
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Kraken Digital Asset Exchange: krakenfx
TikTok:
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Kraken: @krakenfx
X:
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Kraken Exchange UK: @krakenfxuk
YouTube:
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Kraken UK: @KrakenCryptoExchangeUK
Instagram:
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Krakenfxuk: @Krakenfxuk
TikTok:
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krakenfxuk: @krakenfxuk
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Dave Ripley, Co-CEO, X: @DavidLRipley
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Arjun Sethi, Co-CEO, X: @arjunsethi
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Nick Percoco, CSO, X: @c7five
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Mayur Gupta, CMO, X: @mayurgupta77
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Guy Hirsch, VP, Business Development, X: @GuyHirsch
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Mark Greenberg, Global Head of Consumer, X: @marklg
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Matthew Howells-Barby, VP, Growth, X: @matthewbarby