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Getting Started

Getting Started

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Digital Currencies

Site Functionality

Multiple Accounts

Account Verification

Verification tiers explained

Getting your account verified on Kraken

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Trouble with Verification

Updating Account Information

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Fiat currency funding

General information about fiat currency funding

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Troubleshooting & Restrictions

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United States (US) domestic wire transfers

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High Limit USD Funding

Single Euro Payments Area (SEPA) bank transfers

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EUR International Bank Transfers

Canadian Dollar (CAD) bank transfers

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Pound Sterling (GBP)

Digital assets/cryptocurrency funding

General information about digital assets funding

Depositing digital assets/cryptocurrency to your Kraken account

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Withdrawing digital assets/cryptocurrency from your Kraken account

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Specific information about certain digital assets/cryptocurrencies

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Security Basics

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No phone support

Guides to setup Two-factor Authentication (2FA) on your Kraken account

Details on available Two-factor Authentication (2FA) options

The Global Settings Lock (GSL) and the Master Key

Security: Email

Login & Signup Trouble


Introduction to trading on Kraken

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Trading: Basics

Order Options

Order Types

Trading: Fees

Trading: Leverage and Margin

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Terms and concepts used in leveraged and margin trading

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Trading: Errors & Troubleshooting


More Resources


API Basics

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API Trading

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Advanced API usage

Account History

Account History: FAQs

Account History: Export Basics

Account History: Export Issues

Account History: Export Analysis

Other resources

MtGox Creditor Information

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FAQs about our acquisitions