For information on changes for our US clients, please visit our Support Center article.

Re-verifying your German account
This article is tailored for clients located in Germany. If you are not located in Germany, visit this article.
German clients wishing to use services without interruption must reverify their identity and update their account. As per regulatory requirements, Kraken is offering a remediation window in which clients can perform the required actions before the platform is live, more details are available here and below.
How to Re-verify
Video identity verification
Re-verification for Business accounts
Re-verifying After mid-September, 2024
What if I don’t want to re-verify?
Initial Service Suspension
If you have any further questions, please don't hesitate to contact Kraken Support.