We welcome clients from all over the world, with a few specific exceptions due to international and local regulations. Depending on your verified residency, you may have certain restrictions on your account, including with respect to the crypto assets you can buy, sell and deposit. Refer to our Terms of Service for complete information on our eligibility criteria. Some account features are only available at certain verification levels.
Our funding providers may, at their own discretion, deny funding to certain geographical locations.
Some regions are not yet able to use debit or credit cards for funding. Please refer to our FAQ on debit and credit cards for the full list of accepted regions.
As jurisdictions continue to develop cryptocurrency regulatory frameworks for local operations, we engage with regulators globally in order to serve clients in a compliant manner. We currently hold the following registrations, licenses, authorizations and approvals:
Europe
Belgium
In Belgium, Payward Europe Solutions Limited, trading as “Kraken”, has launched Virtual Asset Service Provider Services (VASP Services) through its Irish Virtual Asset Service Provider (VASP) registration to provide crypto-asset exchange and custody services.
Clients residing in Belgium are subject to the following restrictions:
- •Cannot deposit or trade POL, TREMP, and XMR.
France
In France, Coin Meester B.V., a member of the Kraken group companies, trading as “Kraken”, is registered as a Digital Asset Service Provider (DASP) with the Autorité des Marchés Financiers (AMF) (Registration number E2022-058) to offer digital assets custody, purchase/sale of digital assets for legal tender and exchange of digital assets for other digital assets.
- •Cannot deposit or trade TREMP, and XMR.
Germany
In Germany, Kraken offers its services through DLT Finance, a brand of DLT Securities GmbH and DLT Custody GmbH trading as “Kraken powered by DLT”. DLT Securities GmbH is regulated as an investment firm by the German Federal Financial Supervisory Authority (BaFin) and DLT Custody GmbH was granted a preliminary Crypto Asset Custodian License (§ 64y Para. 1 KWG) by the BaFin.
Clients residing in Germany are subject to the following restrictions:
Derivatives trading restrictions
- •Retail clients residing in Germany have a 2x leverage (4x maintenance) restriction on derivative contracts.
Margin trading restrictions
- •Fiat and stablecoin margin lending is not available to clients residing in Germany.
Opt-in rewards restrictions
- •Opt-in Rewards is not available for fiat or stablecoins to clients residing in Germany.
Staking restrictions
- •Staking is not available to clients residing in Germany.
Cryptocurrency restrictions
- •A full list of supported and unsupported assets can be found here.
NFT restrictions
- •The Kraken NFT Marketplace is no longer available to clients residing in Germany.
Ireland
In Ireland, Payward Ireland Limited, trading as “Kraken”, is licensed as an E-Money Institution (EMI) with the Central Bank of Ireland (CBI) (Registration no. C453020). In addition, Payward Europe Solutions Limited is registered as a Virtual Asset Service Provider (VASP) with the CBI (Registration No. C468360) to offer crypto-asset exchange, custody and transfer services.
Clients residing in Ireland are subject to the following restrictions:
- •Cannot deposit or trade POL, TREMP, and XMR.
Italy
In Italy, Payward Europe Solutions Limited, trading as “Kraken”, is registered as a Virtual Asset Service Provider (VASP) with the Organismo degli Agenti e dei Mediatori (OAM) (Registration No. PSV35) to offer crypto-asset exchange and custody services.
Clients residing in Italy are subject to the following restrictions:
- •Cannot trade derivatives.
- •Cannot deposit or trade POL, TREMP, and XMR.
Poland
In Poland, Coin Meester B.V., a member of the Kraken group companies, trading as “Kraken”, is registered as a Virtual Asset Service Provider (VASP) with the Director of the Tax Administration Chamber in Katowice (Registration No. RDWW-206) to offer crypto-asset exchange and custody services.
Clients living in Poland are subject to the following restrictions:
- •Cannot deposit or trade KUJI, TREMP, and WIF, and XMR.
Netherlands
In the Netherlands, Payward Continental Services Limited, trading as “Kraken”, is registered as a Crypto Service Provider (CSP) with the De Nederlandsche Bank (DNB) (Registration No. R194010) to offer crypto-asset exchange and custody services.
Clients residing in the Netherlands are subject to the following restrictions:
- •Clients residing in the Netherlands cannot deposit or trade KUJI, OMNI, TREMP, WEN, XMR, and ZRO.
Spain
In Spain, Payward Europe Solutions Limited, trading as “Kraken”, is registered as a Virtual Asset Service Provider (VASP) with the Banco de España (BoS) (Registration No. D892) to offer crypto-asset exchange and custody services.
Clients residing in Spain are subject to the following restrictions:
- •Clients residing in Spain cannot trade derivatives.
- •Clients residing in Spain cannot deposit or trade TREMP, and XMR.
United Kingdom
In the United Kingdom, Kraken operates locally as a Financial Conduct Authority (FCA) Registered Cryptoasset Firm (‘Payward Ltd.’, FRN 928768) under the Money Laundering Regulations.
To offer certain crypto asset-related services to eligible clients, Kraken also maintains through its subsidiary ‘Crypto Facilities Ltd.’, a FCA Authorised Investment Firm (FRN 757895).
In October 2023, regulations were imposed by the FCA which impacted UK clients’ access to the Kraken products. For more information visit: Changes for Clients Residing in the UK.
Clients residing in the UK are subject to the following restrictions:
Opt-in reward restrictions
- •Clients residing in the United Kingdom cannot use Opt-in Rewards.
Derivatives trading restrictions
- •Retail clients living in the United Kingdom cannot trade derivatives.
Cryptocurrency restrictions:
- •Cannot deposit or trade NOS, OMNI, TREMP, and XMR.
- •Cannot buy or sell HNT.
North America
United States
To serve clients in the United States, Kraken maintains a registration as a Money Services Business with FinCEN (‘Payward Interactive, Inc.’, MSB Registration No. 31000270997766). To offer digital asset custody services to eligible clients, Kraken also maintains through its subsidiary ‘Kraken Financial’ a Wyoming-chartered Special Purpose Depository Institution.
Clients residing in the US are subject to the following restrictions:
Geographic restrictions
At this time, Kraken does not offer service to residents of:
- •Washington state (WA)
- •New York (NY)
- •Maine (ME)
If you move outside of these states, you can use your new address for regular verification. Be sure to provide a Proof of Residence document so we can legally provide our services to you.
On-chain staking restrictions
- •Staking is not available for residents of the United States. An overview of eligibility criteria for on-chain can be found here. If on-chain staking is not showing as an option for your account, you are not eligible for staking.
State-by-state funding restrictions
- •Residents of Texas and New Hampshire cannot deposit or hold EUR, nor trade EUR pairs. Residents of Massachusetts cannot deposit or withdraw funds via banks outside the United States.
State-by-state custody restrictions
- •Services provided by Kraken Financial are only available to eligible clients in certain US states. More information on the services provided by Kraken Financial can be found here.
Derivatives trading restrictions
- •Clients residing in the United States cannot trade derivatives.
Margin trading requirements
- •Margin trading is only available to U.S. clients that meet specific requirements.
Cash-to-cash trading restriction
- •US clients cannot trade cash-to-cash pairs.
Earn restrictions
- •U.S. clients cannot use Opt-In Rewards.
- •U.S. clients cannot use the Rewards feature on Kraken.com.
Cryptocurrency restrictions
- •The following assets are restricted for US clients: ACA, AGLD, ALICE, APU, ASTR, ATLAS, AUDIO, AVT, BONK, C98, CFG, CLOUD, CSM, DBR, GENS, GLMR, HDX, INTR, JASMY, KIN, KMNO, L3, LMWR, MC, MV, NMR, NODL, NYM, OMNI, ORCA, OTP, OXY, PARA, PERP, PICA, POL, PORTAL, PRCL, PSTAKE, PYTH, RAY, REQ, REZ, ROOK, RSR, SAMO, SDN, STEP, SUI, SWELL, TEER, USDG, WEN, WOO, XRT, YGG, ZEX.
Canada
To serve clients in Canada, Kraken maintains registration as a Money Services Business with FINTRAC (‘Payward Canada, Inc.’, MSB Registration No. M19343731). For a complete overview of all regulatory updates and what they mean for Canadian clients, please visit: Canada regulatory updates.
Clients residing in Canada are subject to the following restrictions:
Account verification
- •Clients in Canada will need to verify to the Intermediate level.
Earn restrictions
- •Cannot use Opt-in Rewards.
- •Cannot stake GRT or FLR.
- •Cannot use ETH Restaking.
Cryptocurrency restrictions
- •Cannot deposit, hold or trade ACA, AGLD, ALICE, ATLAS, BODEN, BONK, CLOUD, CSM, C98, DAI, DBR, ENA, EURQ, GENS, GMX, HDX, INTR, JASMY, JTO, KBTC, KIN, KMNO, L3, LMWR, MC, NMR, NODL, NOS, NYM, OMNI, ORCA, OTP, OXY, PAXG, PARA, PICA, PRCL, PSTAKE, RAY, REQ, REZ, ROOK, RSR, SAMO, SDN, STEP, SWELL, TBTC, TEER, TNSR, TREMP, TUSD, USDQ, USDT, UST, YGG, XRT, USDG, W, WAXL, WBTC, WEN, WETH, or ZEX.
Margin trading restrictions
- •Clients residing in Canada cannot trade using margin.
Derivatives trading restrictions
- •Clients residing in Canada cannot trade derivatives.
APAC
Australia
In Australia, Kraken maintains local operations as a registered Digital Currency Exchange (DCE) with AUSTRAC (Bit Trade Pty Ltd., ACN 163 237 634). Kraken Derivatives are offered via Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL 545124), a Kraken group company.
Derivatives trading restrictions:
- •Australian wholesale clients are able to access Kraken Derivatives via its Australian financial services licensed broker, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871 | AFSL no 545124)
Earn Restrictions:
Cryptocurrency restrictions:
- •Cannot deposit, hold or trade DASH, TAO, OSMO, XMR, ZEC, and ZRO.
Margin trading restrictions
- •Retail clients who reside in Australia cannot access fiat extensions when trading with margin.
Prohibited Regions
We do not serve clients, or permit cash and crypto deposits, from the following regions:
- •Afghanistan
- •Belarus
- •Crimea, Donetsk, and Luhansk regions of Ukraine
- •Cuba
- •Democratic Republic of the Congo
- •Iran
- •Iraq
- •Japan
- •Libya
- •North Korea
- •Russia
- •Sudan
- •South Sudan
- •Syria
If you have any questions about this topic, feel free to contact Support.