We welcome clients from all over the world, with a few specific exceptions due to international and local regulations. Depending on your verified residency, you may have certain restrictions on your account, including with respect to the crypto assets you can buy, sell and deposit. Refer to our Terms of Service for complete information on our eligibility criteria. Some account features are only available at certain verification levels.
Our funding providers may, at their own discretion, deny funding to certain geographical locations.
Some regions are not yet able to use debit or credit cards for funding. Please refer to our FAQ on debit and credit cards for the full list of accepted regions.
As jurisdictions continue to develop cryptocurrency regulatory frameworks for local operations, we engage with regulators globally in order to serve clients in a compliant manner. We currently hold the following registrations, licenses, authorizations and approvals:
Europe
Belgium
In Belgium, Payward Europe Solutions Limited, trading as “Kraken”, has launched Virtual Asset Service Provider Services (VASP Services) through its Irish Virtual Asset Service Provider (VASP) registration to provide crypto-asset exchange and custody services.
Clients residing in Belgium are subject to the following restrictions:
- •Cannot deposit or trade POL, TREMP, and XMR.
Cyprus
In Cyprus, Payward Europe Digital Solutions (CY) Limited is regulated by CYSEC as an investment firm with licence number 342/17, authorised to offer certain investment and ancillary services.
France
In France, Coin Meester B.V., a member of the Kraken group companies, trading as “Kraken”, is registered as a Digital Asset Service Provider (DASP) with the Autorité des Marchés Financiers (AMF) (Registration number E2022-058) to offer digital assets custody, purchase/sale of digital assets for legal tender and exchange of digital assets for other digital assets.
Clients residing in France are subject to the following restrictions:
- •Cannot deposit or trade TREMP, and XMR.
Germany
In Germany, Kraken offers its services through DLT Finance, a brand of DLT Securities GmbH and DLT Custody GmbH trading as “Kraken powered by DLT”. DLT Securities GmbH is regulated as an investment firm by the German Federal Financial Supervisory Authority (BaFin) and DLT Custody GmbH was granted a preliminary Crypto Asset Custodian License (§ 64y Para. 1 KWG) by the BaFin.
Clients residing in Germany are subject to the following restrictions:
Derivatives trading restrictions
- •Retail clients residing in Germany have a 2x leverage (4x maintenance) restriction on derivative contracts.
Kraken Pay restrictions
- •Kraken Pay is not available to clients residing in Germany.
Margin trading restrictions
- •Fiat and stablecoin margin lending is not available to clients residing in Germany.
Opt-in rewards restrictions
- •Opt-in Rewards is not available for fiat or stablecoins to clients residing in Germany.
Staking restrictions
- •Staking is not available to clients residing in Germany.
Cryptocurrency restrictions
- •A full list of supported and unsupported assets can be found here.
NFT restrictions
- •The Kraken NFT Marketplace is no longer available to clients residing in Germany.
Ireland
In Ireland, Payward Ireland Limited, trading as “Kraken”, is licensed as an E-Money Institution (EMI) with the Central Bank of Ireland (CBI) (Registration no. C453020). In addition, Payward Europe Solutions Limited is registered as a Virtual Asset Service Provider (VASP) with the CBI (Registration No. C468360) to offer crypto-asset exchange, custody and transfer services.
Clients residing in Ireland are subject to the following restrictions:
- •Cannot deposit or trade POL, TREMP, and XMR.
Italy
In Italy, Payward Europe Solutions Limited, trading as “Kraken”, is registered as a Virtual Asset Service Provider (VASP) with the Organismo degli Agenti e dei Mediatori (OAM) (Registration No. PSV35) to offer crypto-asset exchange and custody services.
Clients residing in Italy are subject to the following restrictions:
- •Cannot trade derivatives.
- •Cannot deposit or trade POL, TREMP, and XMR.
Poland
In Poland, Coin Meester B.V., a member of the Kraken group companies, trading as “Kraken”, is registered as a Virtual Asset Service Provider (VASP) with the Director of the Tax Administration Chamber in Katowice (Registration No. RDWW-206) to offer crypto-asset exchange and custody services.
Clients residing in Poland are subject to the following restrictions:
- •Cannot deposit or trade KUJI, TREMP, WIF, and XMR.
Netherlands
In the Netherlands, Payward Continental Services Limited, trading as “Kraken”, is registered as a Crypto Service Provider (CSP) with the De Nederlandsche Bank (DNB) (Registration No. R194010) to offer crypto-asset exchange and custody services.
Clients residing in the Netherlands are subject to the following restrictions:
- •Clients residing in the Netherlands cannot deposit or trade KUJI, OMNI, TREMP, WEN, XMR, and ZRO.
Spain
In Spain, Payward Europe Solutions Limited, trading as “Kraken”, is registered as a Virtual Asset Service Provider (VASP) with the Banco de España (BoS) (Registration No. D892) to offer crypto-asset exchange and custody services.
Clients residing in Spain are subject to the following restrictions:
- •Clients residing in Spain cannot trade derivatives.
- •Clients residing in Spain cannot deposit or trade TREMP, and XMR.
United Kingdom
In the United Kingdom, Kraken operates locally as a Financial Conduct Authority (FCA) Registered Cryptoasset Firm (‘Payward Ltd.’, FRN 928768) under the Money Laundering Regulations.
To offer certain crypto asset-related services to eligible clients, Kraken also maintains through its subsidiary ‘Crypto Facilities Ltd.’, a FCA Authorised Investment Firm (FRN 757895).
In October 2023, regulations were imposed by the FCA which resulted in changes to UK clients’ experience of accessing certain Kraken products. For more information visit: Changes for Clients Residing in the UK.
Clients residing in the UK are subject to the following restrictions:
Opt-in reward restrictions:
- •Clients residing in the United Kingdom cannot use Opt-in Rewards.
Kraken Pay restrictions:
- •Clients residing in the UK cannot engage in fiat transfers.
Cryptocurrency restrictions:
- •Cannot deposit or trade NOS, OMNI, TREMP, and XMR.
- •Cannot buy or sell HNT.
Derivatives trading restrictions
- •Retail clients living in the United Kingdom cannot trade derivatives.
North America
Canada
To serve clients in Canada, Kraken maintains registration as a Money Services Business with FINTRAC (‘Payward Canada, Inc.’, MSB Registration No. M19343731). For a complete overview of all regulatory updates and what they mean for Canadian clients, please visit: Canada regulatory updates.
Clients residing in Canada are subject to the following restrictions:
Account verification
- •Clients in Canada will need to verify to the Intermediate level.
Earn restrictions
- •Cannot use Opt-in Rewards.
- •Cannot stake GRT or FLR.
- •Cannot use ETH Restaking.
Cryptocurrency restrictions
- •Cannot deposit, hold or trade ACA, AGLD, ALICE, ANLOG, ATLAS, AVAAI, BODEN, CLOUD, CSM, C98, DAI, DBR, DUCK, ENA, EUROP, EURR,EURQ, EURT, GENS, GMX, GRASS, HDX, INTR, KBTC, KIN, KMNO, L3, LAYER, LMWR, LSETH, MC, NMR, NODL, NYM, OMNI, ORCA, OTP, OXY, PAXG, PARA, PICA, PORTAL, PRCL, PSTAKE, PYUSD, RAY, REQ, REZ, ROOK, RSR, SAMO, SDN, STEP, SWARMS, SWELL, TBTC, TEER, TNSR, TREMP, TUSD, USDQ, USDR, USDS,USDT, UST, VVV, YGG, XRT, USDG, W, WAXL, WBTC, WEN, or ZEX.
Kraken Pay restrictions
- •USDG is not available to clients residing in Canada.
Margin trading restrictions
- •Clients residing in Canada cannot trade using margin.
Derivatives trading restrictions
- •Clients residing in Canada cannot trade derivatives.
United States
To serve clients in the United States (US), Kraken maintains a registration as a Money Services Business with FinCEN (‘Payward Interactive, Inc.’, MSB Registration No. 31000270997766). To offer digital asset custody services to eligible clients, Kraken also maintains through its subsidiary ‘Kraken Financial’ a Wyoming-chartered Special Purpose Depository Institution.
Clients residing in the US are subject to the following restrictions:
Geographic restrictions
At this time, Kraken does not offer service to residents of:
- •New York (NY)
- •Washington state (WA)
If you move outside of these states, you can use your new address for regular verification. Be sure to provide a Proof of Residence document so we can legally provide our services to you.
Staking restrictions
- •Onchain staking services are not available in these US states: California, Maryland, New Jersey, South Carolina, Texas, and Wisconsin.
Kraken Pay restrictions
- •Clients residing in the US cannot engage in fiat transfers.
- •Kraken Pay services are not available in these states and territories: Indiana and Texas
State-by-state funding restrictions
- •Residents of Texas and New Hampshire cannot deposit or hold EUR, nor trade EUR pairs. Residents of Massachusetts cannot deposit or withdraw funds via banks outside the US.
State-by-state custody restrictions
- •Services provided by Kraken Financial are only available to eligible clients in certain states. More information on the services provided by Kraken Financial can be found here.
Derivatives trading restrictions
- •Clients residing in the US cannot trade derivatives.
Margin trading requirements
- •Margin trading is only available to US clients that meet specific requirements.
Cash-to-cash trading restriction
- •US clients cannot trade cash-to-cash pairs.
Earn restrictions
- •US clients cannot use Opt-In Rewards.
- •Rewards feature on Kraken is only available to select US states.
Cryptocurrency restrictions
- •The following assets are restricted for US clients: ACA, AGLD, ALICE, ANLOG, ASTR, ATLAS, AUDIO, AVAAI, C98, CFG, CLOUD, CSM, DBR, DUCK, GLMR, GRASS, HDX, INTR, KBTC, KIN, KMNO, L3, LAYER, LMWR, MC, MV, NMR, NODL, NYM, OMNI, ORCA, OXY, PARA, PERP, PORTAL, PRCL, PSTAKE, RAY, REQ, REZ, ROOK, RSR, SAMO, SDN, STEP, SWARMS, SWELL, TEER, VVV, WEN, WOO, XRT, YGG, ZEX.
ROW
Australia
In Australia, Kraken maintains local operations as a registered Digital Currency Exchange (DCE) with AUSTRAC (Bit Trade Pty Ltd, ACN 163 237 634). Kraken Derivatives are offered via Beaufort Fiduciaries Pty Ltd (ACN 162 139 871, AFSL 545124), a Kraken group company.
Derivatives trading restrictions:
- •Australian wholesale clients are able to access Kraken Derivatives via its Australian financial services licensed broker, Beaufort Fiduciaries Pty Ltd (ACN 162 139 871 | AFSL no 545124)
Kraken Pay restrictions:
- •Kraken Pay is not available to clients residing in Australia.
Earn restrictions:
Cryptocurrency restrictions:
- •Cannot deposit, hold or trade DASH, XMR, and ZEC.
Margin trading restrictions
- •Retail clients who reside in Australia cannot access fiat extensions when trading with margin.
Bermuda
In Bermuda, Payward Digital Solutions Ltd (PDSL) holds a Class F Digital Asset Business license and is overseen by the Bermuda Monetary Authority (BMA) (registration number 202403268). PDSL serves as a broker for certain derivatives clients as well as a market venue for certain futures contracts (not available to customers in the EU).
Prohibited Regions
We do not serve clients, or permit cash and crypto deposits, from the following regions:
- •Afghanistan
- •Belarus
- •Crimea, Donetsk, and Luhansk regions of Ukraine
- •Cuba
- •Democratic Republic of the Congo
- •Iran
- •Iraq
- •Japan
- •Libya
- •North Korea
- •Russia
- •Sudan
- •South Sudan
- •Syria