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Learn about our services and how to create an account.

Getting Started

Learn how to transfer funds to and from your account.

Funding

Help with signing into, securing and verifying your account.

Account Security & Verification

Learn about the different ways to trade and access your account history.

Trading

Learn everything you need to know about the new Kraken Pro platform.

Kraken Pro

Kraken's original platform to easily buy, sell and trade crypto. 

Kraken Classic

NFT Marketplace

Learn how to access your account on the go.

Mobile Apps

Staking and parachain auction information to help put your idle balances to work.

Earn

Kraken Desktop

Learn about derivatives and why you should trade them.

Derivatives

Kraken Wallet

Help for clients in Germany

Video Guides

How to transfer crypto from Kraken Wallet to your Kraken account

What is the difference between Kraken Wallet and Kraken Exchange?

Backing up your Kraken Wallet

My device was lost or stolen

How do I view detailed information about an asset in my Kraken Wallet?

How to import a wallet from Phantom

How to change your preferred local currency 

Withdrawing NFTs from Kraken NFT to Kraken Wallet

Kraken Wallet’s Official Support and Communication Channels

Can I create or import multiple wallets? 

Connect to dapps using WalletConnect

Supported assets and networks on Kraken Wallet

How do I send and receive crypto with Kraken Wallet?

Show or hide tokens based on reputation

What are deposits (DeFi positions) in Kraken Wallet?

Creating an iCloud backup

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Kraken Wallet frequently asked questions

Import a wallet to Kraken Wallet

Securing your device

My Kraken Wallet has been compromised

Create a wallet on Kraken Wallet

Recovering your wallet with iCloud backup

Where can I find the Extended Public Key (xPub) for my Bitcoin wallet?

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Withdrawal fee

Withdrawal minimum (including fee)

Cryptocurrency

Import a wallet from MetaMask

View and manage your NFTs

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Managing your iCloud backup

Support

A professional trading experience on the go

Securely store and manage your crypto and NFTs

Turn your Mac or PC into a super-charged trading station

Support Center

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Contact us directly

Kraken Wallet

Getting Started with Kraken Wallet

Securing your Kraken Wallet

How to use your Kraken Wallet

Frequently Asked Questions

iCloud Backup

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