All
Filter by:
How do I deposit cash into my account?
I need help with account verification
Why can't I access my account?
Are there any crypto withdrawal fees?
I need help signing into my account
Kraken Wallet’s Official Support and Communication Channels
Last updated: September 15, 2026
Use the Kraken Support Center and the contact options listed there for Kraken Wallet help. Be cautious of unsolicited messages, social-media replies, direct messages, or search ads claiming to provide wallet support.
Kraken Support will never ask you to:
- •
Share a recovery phrase or private key.
- •
Share a cloud-backup password.
- •
Share a one-time authentication code.
- •
Install remote-access software.
- •
Send crypto to “verify,” “secure,” or “unlock” a wallet.
Kraken does not operate separate social-media support accounts that require access to your wallet. If you are unsure whether a message is legitimate, stop responding and contact Kraken through the official Support Center.