We welcome clients from all over the world, with a few specific exceptions due to international and local financial & cryptocurrency regulations. Depending on your verified residency, you may have certain restrictions on your account. Refer to our Terms of Service for complete information on our eligibility criteria. Some account features are only available at certain verification levels.
If you have any questions about this topic, feel free to contact Support.
Some regions are not yet able to use debit or credit cards. Please refer to our FAQ on debit and credit cards for the full list of accepted regions.
Africa
Clients in Eritrea can create an account but may be restricted from funding.
Asia
*Clients living in Hong Kong cannot use Off-chain staking.
Kraken has decided to cease its operations in Japan and deregister from the Financial Services Agency (JFSA) as of January 31, 2023. For more information, please visit our blog.
Clients in Lebanon can create an account but may be restricted from funding.
*Clients living in Singapore cannot use Off-chain staking.
*Clients residing in Singapore cannot trade futures.
Clients living in the United Arab Emirates cannot use Off-chain staking.
Europe
*Clients residing in Spain cannot trade futures.
*Clients living in the United Kingdom cannot use Off-chain staking.
*Futures trading is restricted for retail clients.
Cryptocurrency restrictions:
*Cannot deposit or trade XMR.
North America
Kraken offers most services to our Canadian clients, with the following exceptions:
Account Verification:
Starter verification is not available. Clients in Canada will need to verify to Intermediate level.
- Cannot use Off-chain staking.
- Cannot stake GRT or FLR.
- Parachain auctions are not available to residents of Canada.
- Bonded staking is not available to residents of Canada.
- Cannot trade ETH2.S, however can stake ETH.
- Cannot deposit, hold, or trade ACA, AGLD, ALICE, APT, ASTR, ATLAS, AUDIO, CFG, CSM, C98, GLMR, HDX, INTR, JASMY, KIN, MC, MV, NMR, NODL, NYM, ORCA, OXY, PARA, PERP, PSTAKE, RAY, REQ, ROOK, SAMO, SDN, STEP, TEER, WOO, YGG or XRT.
Margin trading restrictions:
- Margin trading is only available to Ontario and Québec, Canada clients that meet specific requirements.
Futures trading restrictions:
- Clients residing in Ontario cannot trade futures
Kraken offers most services to our American clients, with the following restrictions:
At this time, Kraken does not offer service to residents of:
- Washington state (WA)
- New York (NY)
While we strive to offer our services to all US residents, the cost of maintaining regulatory compliance in some states can be very high, forcing us to make hard choices about whether cost justifies doing business in the state.
If you move outside of these states, you can use your new address for regular verification. Be sure to provide a Proof of Residence document so we can legally provide our services to you.
* Available for US clients residing outside of Texas and US territories.
* Available for Texas and US territories residents.
* Not available to residents in other US states.
Residents of the US states of New Hampshire and Texas cannot deposit or hold EUR, nor trade any EUR pairs.
*Clients residing in the United States cannot trade futures.
Margin trading is only available to U.S. clients that meet specific requirements.
US clients cannot trade cash-to-cash pairs.
- Cannot use Off-chain staking.
- Cannot stake GRT or FLR.
- Parachain auctions are not available to residents of the United States.
- Bonded staking is not available to residents of the United States.
- Cannot trade ETH2.S, however can stake ETH.
- Cannot deposit, hold, or trade ACA, AGLD, ALICE, APT, ASTR, ATLAS, AUDIO, CFG, CSM, C98, GLMR, HDX, INTR, JASMY, KIN, MC, MV, NMR, NODL, NYM, ORCA, OXY, PARA, PERP, PSTAKE, RAY, REQ, ROOK, SAMO, SDN, STEP, TEER, WOO, YGG or XRT.
- Cannot trade XRP.
Oceania
Starter verification level:
*Not available to residents in Australia.
Futures Trading Restrictions:
Retail clients who reside in Australia cannot trade futures
Earn Restrictions:
*Cannot use Off-chain staking.
Cryptocurrency restrictions:
- Cannot deposit, hold or trade DASH, XMR or ZEC.
South America