All
篩選條件:
我該如何將現金存入我的帳戶當中?
我需要帳戶驗證方面的幫助
為甚麼我無法訪問我的帳戶?
提取加密貨幣會產生任何費用嗎?
我需要協助登錄我的帳戶
This article is for clients using Kraken Pro web (pro.kraken.com)
An overview of eligibility criteria for onchain staking can be found here.
Before being able to stake, your account must first be verified.
If you are staking with the Kraken Pro app, follow the steps found in this article.
Possible issue | How to resolve |
|---|---|
Your browser is having issues. | Follow the browser troubleshooting guide. |
You have funding 2FA activated but are entering your sign-in or trade 2FA. | Make sure that you are entering the funding 2FA code. |
You have an open order preventing your funds from being staked. | Close the order to free the funds to be staked. |
You have an incomplete account access case. | Please respond to the latest email you received regarding the issue. |
At this time assets must be on your Kraken account to stake. It is not currently possible to stake assets with Kraken directly from your wallet such as Trezor or Ledger. You must first deposit funds from your wallet if you wish to stake them with us.