How to differentiate a Kraken email from a phishing email
Secure emails from Kraken include:
Brand Indicators for Message Identification (BIMI)
If you receive a Kraken Support or marketing email from any other address besides the ones listed above, do not click on any links that may be provided, as they may not be from Kraken and should not be trusted. If you are still uncertain whether the email you received is from Kraken, fill out this form to let us know. Please don't delete the email until you hear back from us.
Important
If an email comes from a domain that differs by only one or two letters, such as @Krakem.com, this is still a cause for concern and should be reported to Kraken Support.
Kraken will never ask you to:
What is phishing, and how can I prevent it?
Additional prevention tips:
Bookmark kraken.com in your browser, and only use that to navigate to Kraken.
Never use search engines, emails, social media, or anything else besides your bookmark to find the Kraken website.