Certain deposits, such as first time ACH instant purchases, debit or credit card purchases or digital wallet purchases, will trigger a withdrawal hold for up to 72 hours. Withdrawal holds may also be triggered by deposits from certain banks as well as security reasons. Additional cash purchases made during this 72 hours will also be locked for the remainder of the 72 hours.

Trading is unaffected, you will still be able to trade throughout the period of the withdrawal hold. 

If you make any changes to your password and don’t have either Sign-in 2FA or a Master Key enabled, withdrawals to new withdrawal addresses will be held for 24 hours for security purposes. Addresses that you already added to your account won’t be affected.

Contact support for more information if you have any additional questions about a specific hold on your account.