For information on changes for our US clients, please visit our Support Center article.

Upcoming changes for our US clients
On June 1st, 2024, Kraken's US facing entity, Payward Ventures Inc., is changing to Payward Interactive, Inc. To reflect this change, the Kraken Terms of Service have been updated.
In order to continue using Kraken, we ask that you agree to our new Terms of Service by signing in to your account, and pressing the “I accept” button.
In addition to agreeing to the new Terms of Service, there are other important considerations depending on the activities you do on your Kraken Account
For clients who use our API
For clients who make wire deposits to fund their Kraken account
For clients who have a recurring buy enabled
For clients who place orders
For clients who place margin orders

Services in Maine

Kraken will halt services for clients residing in Maine as of June 1, 2024. While we are halting service in the short term, we hope to reinstate services at a later date.

What this means for Maine residents

Starting June 1st, you will no longer be able to trade or deposit funds in your account. You will have a specified period to access and withdraw your assets. If you do not withdraw your funds within this timeframe, they will be considered abandoned and subject to state laws regarding unclaimed property.
You have the option to either transfer your cryptocurrency to an external wallet or sell your portfolio and withdraw the proceeds to a bank account. Until May 31, you can withdraw fiat using any of our available funding methods. However, from June 1 onwards, your fiat withdrawal options will be limited to ACH transfers only.

FAQ for Maine residents

Why is Kraken halting service to Maine clients?
Will you be resuming services in Maine in the future?
I can’t sign into my account! How can I get my funds?
What is the deadline to withdraw my funds?
If you resume services in Maine, will I need to make a new account
Will I be able to withdraw funds after June 1st? What funding rails will be available?
What will happen to the crypto of Maine clients after June 1st?
Do you expect to exit other states?
Does this have anything to do with the SEC?
Is this related to any regulatory issues that Kraken is having?
The modal says you are shutting down services in Maine, but your email says you are halting services - which is it?