For information on changes for our US clients, please visit our Support Center article.

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
Search
Account Closures: Safeguarding Our Clients and Kraken
To protect both our clients and the integrity of Kraken, we may close accounts following a thorough internal review. Account closures are initiated only when we identify prohibited activity or determine there is a significant risk of fraud.
When an account is closed, all services are immediately disabled, and further use of your Kraken account is not permitted. However, your access to funds remains unaffected. In most cases, you will still have the ability to withdraw your balances, unless further verification is required or legal and compliance restrictions apply.