For information on changes for our US clients, please visit our Support Center article.

Account Closures: Safeguarding Our Clients and Kraken
To protect both our clients and the integrity of Kraken, we may close accounts following a thorough internal review. Account closures are initiated only when we identify prohibited activity or determine there is a significant risk of fraud.
We’ve compiled some frequently asked questions to address common inquiries and concerns.
Why does Kraken close accounts?
What happens to my funds?
Is there any way to appeal an account closure?
Can I open a new account?
You asked me to withdraw my funds, but they were placed on hold. Why?
A note about fraud prevention
Security Tips
Note: If you've willingly closed your Kraken account in the past and have changed your mind, you can request to have your account re-opened by filling out this form and selecting "Reopen a closed account".