If you are unstaking with the Kraken Pro app, please follow the steps found in this article.
You may receive an error message or not be able to unstake for the following reasons:
|How to resolve
|Your browser is having issues.
Follow the browser troubleshooting guide.
|You have funding 2FA activated but are entering your sign-in or trading 2FA.
|Make sure that you are entering the funding 2FA code.
|You have an incomplete account access case.
|Please respond to the latest email you received regarding the issue.
*An overview of eligibility criteria (including geographic restrictions) for On-chain staking can be found here.