This article is for clients using the Kraken Pro site (pro.kraken.com)
If you are looking for information on how to unstake on Kraken.com, you can find out how here!
At this time it’s not currently possible to unstake staked ETH or FLOW.H. Further information can be found on their respective FAQ’s. ETH Staking FAQ | FLOW FAQ
If you are unstaking with the Kraken Pro app, please follow the steps found in this article.
View step-by-step un-staking instructions
- Once you are signed in, navigate to Staking at the top of the page.
- Click Unstake* and select the asset you would like to unstake.
- Enter the amount you wish to unstake and then click Unstake.
- Under the History>Staking section you will see a new entry with the unstaked amount in status Initiated. Flexible term staked funds will change to Success a few minutes later and the funds will be available again in your trade balance. Bonded term staked assets will be successful after the listed lockup period.
Bonded staking has a lockup period when unstaking. Find out more here
You may receive an error message or not be able to unstake for the following reasons:
| Possible issue | How to resolve |
|---|---|
| Your browser is having issues. |
Follow the browser troubleshooting guide. |
| You have funding 2FA activated but are entering your sign-in or trading 2FA. | Make sure that you are entering the funding 2FA code. |
| You have an incomplete account access case. | Please respond to the latest email you received regarding the issue. |
*An overview of eligibility criteria (including geographic restrictions) for On-chain staking can be found here.