Withdrawal hold
Certain instant purchases, such as first time Trustly ACH Online Banking, debit or credit card or digital wallet purchases, will trigger a withdrawal hold for up to 72 hours.
This means that if your first instant purchase was $1,000, you will not be able to withdraw the equivalent of $1,000 in either cash or crypto for the following 72 hours. Additional instant purchases made during this 72 hours will also be locked for the remainder of the 72 hours.
With ACH online banking it is possible to purchase a range of cryptocurrencies. Please ensure you have read the important information below.