For information on changes for our US clients, please visit our Support Center article.

Australia FAQ

Why use Kraken?

Kraken is one of the oldest, most secure cryptocurrency exchanges in the world. We were founded in 2011 in the US and now serve over ten million clients globally, including tens of thousands of Aussies.
In Australia, we maintain local operations as a registered Digital Currency Exchange Provider (DCE) with AUSTRAC (‘Bit Trade Pty Ltd.’, ABN 42 163 237 634 & ACN 163 237 634, source). Bit Trade was Australia's first successful crypto exchange and was acquired by Kraken in 2020.
If you’d like to learn more about our new one-stop destination for advanced crypto traders, try our Kraken Pro platform. Or perhaps you’re more interested in trading NFTs? Learn more about our best-in-class NFT marketplace. Otherwise, see below for our top Australian frequently asked questions, including how to verify and how to fund your account and why your AUD deposit may be delayed.
Does Kraken have a referral program?
How can I verify my account?
How can I deposit or withdraw Aussie Dollars?
Why is my AUD deposit delayed?
What alternative payment methods are available?
How can I raise my funding and trading limits?
What crypto can I buy in Australia?
What Aussie Dollar trading pairs are available?
What fees will I be charged?
Do we offer derivatives trading?
Do we offer an over-the-counter (OTC) service?
Can I trade with an API?
Can I buy crypto using a SMSF?
How do I set Aussie Dollars as the default currency on our mobile apps?
How do I protect myself from Scams?
How do I get in touch for media enquiries?