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How to unstake
This article is for clients using Kraken (kraken.com)

If you are looking for information on how to unstake on Kraken Pro, you can find out how here! To unstake with the Kraken Pro app, please follow the steps found in this article

View step-by-step un-staking instructions
  1. 1
    Once you are signed in, navigate to Earn at the top of the page.
  2. 2
    Click Unstake and select the asset you would like to unstake.
  3. 3
    Enter the amount you wish to unstake (or the percentage) and then click Unstake.
    Staking_UnstakingXTZ_05062021.gif
  4. 4
    Under the Transactions section you will see a new entry with the unstaked amount in status Initiated, a few minutes later it will change to Success and the funds will be available again in your trade balance.
    Staking_TransactionsInitiatedUnstake_09252021.png

Bonded staking has a lockup period when unstaking. Find out more here

You may receive an error message or not be able to unstake for the following reasons:

Possible issueHow to resolve
Your browser is having issues.
You have funding 2FA activated but are entering your sign-in or trading 2FA.Make sure that you are entering the funding 2FA code.
You have an incomplete account access case.Please respond to the latest email you received regarding the issue.

An overview of eligibility criteria (including geographic restrictions) for On-chain staking can be found here.