We're currently facing delays in processing new accounts. Please avoid submitting multiple verification requests.
Global Settings Lock: If you are having trouble editing/adding your address or uploading documents to your account please try turning off your GSL (Global Settings Lock) and try again.
In order to get verified to the Intermediate or Pro level or to update account information, we may require the following documents to be uploaded to your account:
To upload all the required documents to your Kraken account:
- Select Get Verified by clicking on your name in the upper-right corner of the page.
- Locate the column showing Intermediate and click Verify
- Follow the instructions on the form
To help the verification process go smoothly, please ensure your documents are not password protected. Be sure that all files uploaded meet the necessary technical parameters.