We're currently facing delays in processing new accounts. Please avoid submitting multiple verification requests.
Global Settings Lock: If you are having trouble editing/adding your address or uploading documents to your account please try turning off your GSL (Global Settings Lock) and try again.
To get verified to the Intermediate or Pro level, or to update account information, we may require the following documents to be uploaded to your account:
Proof of Address Document
Valid government issued ID document
Face photo
Valid SSN (Social Security Number) or ITIN (Individual Taxpayer Identification Number)
Kraken's AML Due Diligence Questionnaire & Attestation / Kraken's ATM Due Diligence Questionnaire & Attestation
Document upload instructions
To upload all the required documents to your Kraken account:
- •Select Get Verified by clicking on your name in the upper-right corner of the page.
- •Locate the column showing Intermediate and click Verify.
- •Follow the instructions on the form.
To help the verification process go smoothly, please ensure your documents are not password protected. Be sure that all files uploaded meet the necessary technical parameters.