Valid documents include:

• Passport
• Drivers license
• National identity card (front + back)

Other valid government-issued ID may be accepted if it has your full legal name, photo, date of birth and issue and expiry dates all on the front of your ID.

Firearm licenses are not accepted.

For US clients residing in Texas, only US govt.-issued IDs are accepted for USD funding.

Please make sure that your ID photos/scans meet these image requirements.

Proof of residence documents must contain your name, address and be dated less than 3 months ago from the date of submission.  We do NOT accept P.O. Box addresses from any country.

Valid documents include, but are not limited to:

• Bank statement
• Credit card statement
• Utility bill (water, electricity, gas, internet, phone)
• Payroll statement -or- Official salary document from employer
• Insurance statement
• Tax document
• Residence certificate

We do NOT accept USPS change-of-address letters.

For documents in languages that use non-Latin characters (such as Russian, Chinese, Thai, Hebrew, etc.), a notarized translation of your proof of residence document will greatly speed up processing time.

You will be required to provide a Face Photo for the Intermediate verification level if you are:

• A resident of South Africa or USA
• Funding with a South African or US bank
  

** There may also be other situations where we would require you to submit either a Face Photo or an ID Confirmation Photo.**

The Face Photo and ID Confirmation Photo can either be taken using your device’s camera or uploaded from the computer.