If your deposit to Kraken does not arrive within the estimated time frame, here are the steps to take:

1. 1

   Check if there is a deposit status. If there isn't one, that means the deposit hasn't yet reached our bank or you forgot to include the deposit reference (without a reference, some deposits cannot be automatically assigned to your account).
2. 2

   Check your transfer receipt to make sure you entered our bank details correctly (as well as a deposit reference, if applicable). Do not contact our funding providers, as doing so will result in additional delays.
3. 3

   Check if there are any banking holidays.
4. 4

   If the above steps don’t help, please contact Support.