Please do not directly contact our funding providers or payments processors if you experience funding issues. This will result in additional delays.
If your deposit to Kraken does not arrive within the estimated time frame, here are the steps to take:
- 2Check your transfer receipt to make sure you entered our bank details correctly (as well as a deposit reference, if applicable). Do not contact our funding providers, as doing so will result in additional delays.
- 3Check if there are any banking holidays.
- 4If the above steps don’t help, please contact Support.