Delays in wire transfers (deposits and withdrawals)

If your wire transfer transaction does not arrive within the estimated time frame, here are the steps to take.

1a. If it's a deposit:

  • Check your wire transfer receipt to make sure you entered our bank details correctly.

1b. If it's a withdrawal:

  • Check that all of your banking information on your Kraken account is correct.
  • Do not contact our sending bank as doing so will result in additional delays.

2. Check if there are any banking holidays.

3. Contact the relevant support team: