For most cash deposit methods, you will see a unique deposit reference included with the deposit instructions. This deposit reference is very important and needs to be included in your bank transfer.
The format of the deposit reference may vary based on the chosen deposit method.
Why is it important?
How to add it?
Some banks offer multiple reference fields. When this is the case, one might be a personal internal reference only, so it would not be sent in the transfer to our bank. If you are not certain about how to attach a reference to your bank transfer so that it is sent to the receiving bank, contact your bank for help.
What happens if you forget to include it?
This means your deposit may take longer to process than the normal processing times.