For information on changes for our US clients, please visit our Support Center article.

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
Can I deposit or withdraw using physical cash, debit or credit card or something similar?
We only support physical cash (in person) and debit card deposits (in-person) for Canadian Dollars (CAD) via our Canada Post partnership.
For all other cash currency deposits (USD, EUR, GBP, AUD, CHF,) Kraken does not currently accept physical cash, checks, debit cards or credit cards.
Debit or credit card use with the Buy Crypto feature and on the Kraken app is available to instantly purchase a range of cryptocurrencies. This service is currently limited to certain geographical regions, review our Visa and Mastercard purchases article for further information.  
Physical cashCAD only (in-person)
Debit cardCAD only (in-person)
Credit card
PayPal (or similar services)
Bill Pay
Important: Do not mail checks or deposit physical cash directly to any of our bank accounts or addresses. Any checks we receive will be destroyed. Only follow the deposit instructions provided to you on your Kraken account.

Why is physical cash not more widely accepted?

Accepting physical cash makes it difficult to comply with financial regulations. The partnerships that can make it work are rare.