Due to an increase in demand, you may experience delays with Live Support. If you're having trouble signing in, please view this guide.
Search
Can I deposit or withdraw using physical cash, debit or credit card or something similar?
We only support physical cash (in person) and debit card deposits (in-person) for Canadian Dollars (CAD) via our Canada Post partnership.
For all other cash currency deposits (USD, EUR, GBP, AUD, CHF,) Kraken does not currently accept physical cash, checks, debit cards, credit cards, PayPal or similar services.
Debit or credit card use with the Buy Crypto feature and on the Kraken app is available to instantly purchase a range of cryptocurrencies. This service is currently limited to certain geographical regions, review our Visa and Mastercard purchases article for further information.
MethodDepositsWithdrawals
Physical cash CAD only(in-person)
Debit card CAD only(in-person)
Credit card
PayPal (or similar services)
Checks
Bill Pay
Important: Do not mail checks or deposit physical cash directly to any of our bank accounts or addresses. Any checks we receive will be destroyed. Only follow the deposit instructions provided to you on your Kraken account.

Why is physical cash not more widely accepted?

Accepting physical cash makes it difficult to comply with financial regulations. The partnerships that can make it work are rare.