For information on changes for our US clients, please visit our Support Center article.

How to close your Kraken account
To close your account, you'll need to create a closure request with our Support team. The following steps will instruct you on how to do so:
  1. 1.
    Sign-in to your account through the Support Center.
  2. 2.
    Click on Contact Us in the top right corner of your screen. 
  3. 3.
    Create a closure request by selecting Other questions (general, feedback, bugs) and then the Close Account category.
We are sad to see you go!
If you require a letter containing specific information regarding your account, please submit a request here. Our specialists will review your request, and assist via email.
Before you go, take a look to see if any of the below topics may help you. If there is anything else we can do to assist you our Support team is available 24/7.
Difficulty getting verified
Account sign-in issues
Security concerns
Missing the cryptocurrency I want
Limited knowledge or experience trading