In order to close your account, please contact Support by creating a closure ticket. The following steps will instruct you on how to do so:
- Sign-in to your account through the Support Center.
- Navigate to Contact Support on the top right corner of your screen.
- Create a ticket request by selecting “General/Other” and then the “Close Account” category.
We're sad to see you go!
Before requesting account closure, export all your trade and ledger history as we will be unable to provide it to you later.