How long does it take to get verified?

Please note that tier 1, 2, and 3 account verification may take 2-4 weeks due to a heavy influx of new clients. We are sorry for the inconvenience - the verification team is working to verify accounts as soon as possible in the order they are received and we are hiring more verification agents as quickly as we can to handle the high demand.

Tier 1 and 2 verification usually takes only a few minutes, but it can take much longer (a few days) if the application requires manual review.

Tier 3 applications usually don't take more than a few days. If we experience a heavy influx of new users, however, processing times for verification could slow down considerably. If you experience a delay, it doesn't necessarily mean there is something wrong with your application. Please be patient and we'll contact you if we need anything further from you, so monitor the email associated with your Kraken account to see if you've received an email from us about verification. For tier 3 verification, it won't help to upload the documents again.