All
Filter by:
How do I deposit cash into my account?
I need help with account verification
Why can't I access my account?
Are there any crypto withdrawal fees?
I need help signing into my account
As part of our ongoing efforts to focus on the products and services that best serve our clients, we have made the decision to sunset the Inky app.
Please review the important dates and take action before the deadline to avoid losing access to your funds. You can either withdraw your funds off platform or export your private keys (one for EVM networks and one for Solana) to continue accessing your wallets outside of Inky.
March 12, 2026 at 15:00 UTC:
March 26, 2026 at 15:00 UTC:
When withdrawing from Inky, each asset is sent exactly as they appear in your wallet and on the network they are held on. Please note, your wallet screen shows a combined view of your balances, but those balances may exist across different networks.
When you send funds, you can only send the specific token and amount available on that particular chain, for example, USDT0 on Ink must be sent on Ink.
When sending tokens, a minimum amount of $50 USD applies for ETH and tokens on Ethereum, while all other sends require a minimum of $2. When sending tokens on Solana, if the recipient does not have an associated token account (ATA) set up for the token you're sending, we will automatically create one on their behalf. A fee of 0.5 USDC on Solana is charged per token to cover the account creation costs, so you will need sufficient USDC balance in your wallet to cover these fees — for example, sending three different tokens to a new recipient would require 1.5 USDC.
If you have smaller balances, exporting your private keys may be a more practical option for accessing your assets outside of Inky. After importing your wallet into a third-party wallet, you will be responsible for maintaining enough native tokens (for example, SOL on Solana) to cover any future transaction fees.
We recommend transitioning to one of our other Mobile apps or Beholder. Beholder provides a seamless gateway to decentralized finance (DeFi), allowing you to manage, trade, and earn yield on cryptocurrencies, all while retaining complete control of your assets.
Our support team is available if you have questions or need help with the transition.