在 Kraken 買入加密貨幣常見問題

儲存你的卡或銀行資料後，無法存取及編輯這些資料。如有需要，建議你刪除已儲存的資料，然後使用更新後的資料重新新增。要刪除卡或銀行資料，按一下畫面右上角的個人檔案圖示，然後按一下「付款方式」。在你想移除的卡或銀行帳戶旁邊，選取垃圾桶圖示，然後按一下 移除。

如果你看不到「移除卡片」，建議你停用你的 全局設定鎖。在 30 天滾動期間內，最多可成功儲存付款卡 4 次。刪除已儲存的卡片不會重設此上限，因此在移除任何已儲存的卡片資料前，請仔細考慮。

你購買的資產會存入你的 Kraken 帳戶餘額。要查看交易，前往帳戶中的交易分頁。購買記錄會以下列格式顯示：

If you purchased with your card or online banking, you will see HOLD beside the deposit entry. This is just a term to differentiate between an instant purchase and a cash bank wire deposit. The deposited funds are held for a specific crypto purchase, and should not be confused with a deposit that has been placed on hold.

Cash and bank wire deposits

Kraken supports a wide range of cash and bank wire deposits in the following currencies: USD, EUR, CAD, AUD, GBP, CHF, JPY and BRL. To be eligible for these deposit options, your Kraken account must be verified. US residents (excluding New York, Texas, Washington and overseas US Territories) are also eligible for Express verification.For step by step instructions, please see our support article on how to deposit funds to your Kraken account.

Bank wire withdrawals

Withdrawals via bank wire are available in USD, EUR, CAD, AUD, GBP, CHF and JPY. To be eligible for these withdrawal options, your Kraken account must be verified. US residents (excluding New York, Texas, Washington and overseas US Territories) are also eligible for Express verification.Our guide on how to withdraw funds from your Kraken account will show you how to do this.

Crypto deposits

With many different cryptocurrencies available on Kraken, deposit options are endless!Have a look at our guide on how to deposit cryptocurrencies to your Kraken account for detailed instructions.Remember to check the minimum deposit amount before you send any funds.

Crypto withdrawals

Withdrawing your crypto funds is quick and easy. Our guide on how to withdraw cryptocurrencies from your Kraken account provides detailed instructions.

Debit & credit card purchases

Debit & credit card purchases are available to Kraken clients with verified accounts and residence in one of these supported countries. Kraken accepts Visa or Mastercard that support 3D Secure (3DS) which is in the same legal name as your Kraken account.If your debit or credit card purchase has failed or continues to be declined, it could be for a number of reasons. Please contact our support team if your purchases continue to fail. 

Plaid ACH purchases

To be eligible for Plaid ACH purchases, your Kraken account must be verified with residence in the USA. If you are having trouble making a purchase through Plaid ACH, please contact our support team.

If the issue persists please contact our support team. This service is not available to residents in Maine and New York.

你可以買入、賣出及兌換任何資產至任何其他資產。請注意以下例外情況：