For information on changes for our US clients, please visit our Support Center article.

A causa dell’incremento della domanda, la verifica dell’account potrebbe subire ritardi. Evita di inviare più richieste e, per ottenere risultati migliori, rivedi in anticipo i requisiti del documento.
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Cryptocurrency deposit statuses
When processing digital assets deposits in our system they are labelled to inform you about their transaction status. The transaction statuses tells you at what stage of processing your deposit is. Below is a list of these transaction statuses for digital assets deposit and what they mean.
 

Status

Meaning

Action to take

Funding_StatusConfirming_10062020.png
The transaction is confirming on its respective digital assets network.
None
Funding_StatusSuccess_10052020.png
The deposit has received the required amount of confirmations on its respective digital assets network to be credited to your account.
None
Funding_StatusOnHold_10052020.png
The deposit has been held and has to be manually checked by our support staff.Contact Support
Funding_StatusFailure_10052020.png
The deposit has failed likely due to not meeting our deposit minimums.
None