Submit a request

Briefly describe what your request is about. The suggested articles below may help to resolve your issue faster.

This can be found under Settings > Account > Public Account ID. If you don't yet have a Kraken account, enter "No Account."

A list of your API keys can be found on the Security page > API menu of your account. For a step by step guide on setting up an API key, please visit https://support.kraken.com/hc/articles/360035317352

Go to the 'Account' tab on the Kraken Pro mobile app to locate the version number near the bottom of the screen. For older app versions without the 'Account' tab, tap the profile icon in the upper left corner on the 'Markets' tab, to locate the version number near the bottom of the screen.

A member of our support staff will respond as soon as possible.

Add file or drop files here