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Tell us about your request. The more detail the better.

Please provide exact spelling of name(s) on your account.

Name(s) as displayed on your bank account

Your bank’s BIC/SWIFT code consists of 8-11 characters

BIC/SWIFT code

Transaction date

Currency

Funding method

Metadata

Sort code

Amount

What type of issue are you experiencing?

Transfer type

Your bank account number or IBAN (International Bank Account Number)

Bank account number or IBAN

Cash funding

My deposit is missing

My deposit is on hold

I can't begin a withdrawal

My withdrawal has not arrived yet

My withdrawal has failed

Other

SEPA

SEPA Instant

SWIFT

BLINC

Wire

ACH Trustly (deposit only)

Bank Frick

Credit Union Atlantic Wire

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In-Person Payments (IPP)

Interac e-Transfer

Banking Circle

Clear Junction

Plaid

SBI (Japan Domestic only)

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Cash funding

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Cash funding

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