For information on changes for our US clients, please visit our Support Center article.

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Kraken Desktop frequently asked questions
Kraken Desktop is currently in a private beta. If you have been granted early access, you would have received an email invitation. If you haven’t received an email, you can join our waitlist here.
Kraken Desktop is currently unavailable to German clients. To check if Kraken Desktop is available in your region, review our geographic restrictions article.
Can I fund my Kraken account through Kraken Desktop?
At this time, it is not possible to fund your Kraken account using Kraken Desktop. To fund your Kraken account, please use our desktop website, or mobile apps.
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Can I create a Kraken account through Kraken Desktop?
At this time, it is not possible to create a Kraken account using Kraken Desktop. Please use our desktop website, or mobile apps to create your Kraken account. Be sure to also verify your account in order to use Kraken Desktop.
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Where can I download Kraken Desktop?
The download page for Mac, Windows, and Linux operating systems can be found here.
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Will my device run Kraken Desktop? What if my device is old or “slow”?
Kraken Desktop is a blazing fast, yet lightweight application built in-house using specialized technology. The Kraken Desktop application uses minimal computer resources, and was designed to run on nearly all devices within reasonable capabilities.
A laptop or desktop computer is required for Kraken Desktop, as mobile devices such as cell phones and tablets are not compatible.
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Fun fact: Kraken Desktop can even be run on a Raspberry Pi!

Are there any geographical restrictions for Kraken Desktop?
Yes, Kraken Desktop is not available for German clients, as well as clients from prohibited regions.
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What’s the difference between Kraken Pro and Kraken Desktop?
Kraken Desktop is an advanced trading platform offering a highly customizable and modular interface tailored for in-depth market analysis and efficient trading. Although, it is solely focused on trading. Each and every feature or setting within Kraken Desktop is meant to enhance your trading experience across the Kraken markets.
In contrast, Kraken Pro (the website and mobile app) provides account management functionalities, including deposits, withdrawals, and account security, alongside trading capabilities and interface customization.
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What markets are supported on Kraken Desktop?
Kraken Desktop supports live data and order execution across 800+ Kraken Spot markets.
I want to learn how to use Kraken Desktop, how should I get started?
If you are unfamiliar with Kraken Desktop, please read through the articles in our Getting Started section of the Kraken Support Center. In these articles, you’ll learn the ins-and-outs of board management, theme customization, module settings, and much more. From installation, to placing your first trade, and beyond, our Support Center has you covered!

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What order execution tools are available on Kraken Desktop?
Kraken Desktop supports both traditional order tickets and a ladder execution module, designed for streamlined point and click order entry.
What is a Ladder module on Kraken Desktop?
Unique to Kraken Desktop, a ladder trading module combines the following:
  • An order book
  • A time and sales feed
  • A point-and-click order input and execution tool
Learn more about our Ladder module here.
Can I add technical analysis indicators to my Kraken Desktop charts?
Yes, Kraken Desktop has an in-built proprietary technical analysis library that supports 30+ popular TA indicators and chart overlays. Learn more about using TA tools on Kraken Desktop here.
How do I see my account balances on Kraken Desktop?
In order to see your cash or crypto balances on Kraken Desktop, you’ll need to add the Balances module to your board.

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How can I get support for Kraken Desktop?
Find support articles for Kraken Desktop here, or submit a support ticket from within the Kraken Desktop application.
To submit a ticket:
First, click the button in the top right corner of the application, then select "Support" from the dropdown menu. Fill out the Subject, and Message boxes and then click Submit.
Our support team will reach out as soon as they can via email with assistance.