For information on changes for our US clients, please visit our Support Center article.

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
Create a wallet on Kraken Wallet
To create a wallet:
  1. 1
    Download the official Kraken Wallet app from the App Store or Google Play Store.
  2. 2
    Open the app, then tap Create Wallet.
    To import an existing wallet, visit: Import a wallet to Kraken Wallet.
    Welcome to KW
  3. 3
    Once Kraken Wallet creates your wallet, you will be prompted to back up your wallet.
    IMPORTANT: It is strongly recommended that you back up your wallet at this stage. If you choose to skip this step, it is crucial that you back up your wallet as soon as possible.
  4. 4
    To back up your wallet, tap Reveal phrase. This will reveal your 12-word secret recovery phrase (SRP).
  5. 5
    Write down your 12-word SRP and store it in a safe and secure location. Be sure to write down your SRP exactly as it's displayed, with the correct numbering and spelling.
    For best security practices, consider manually writing down your SRP on a physical object such as a piece of paper (which you can laminate and keep in a fireproof safe or safety deposit box) or a metal solution such as Cryptosteel or Blockplate.
    Important: Do not take a screenshot of your SRP, nor email or text it to yourself, or generally store it anywhere on your device unless storing in an encrypted password manager.
  6. 6
    Once you have saved your SRP in a secure location, tap Next.
  7. 7
    Verify your SRP. You will see the 12 words from your SRP displayed on the screen; tap the words in the correct numerical order, then tap Verify.
  8. 8
    You may then choose to enable Biometrics (FaceID or finger scan) for your Kraken Wallet app. Tap Secure Wallet to enable biometrics; otherwise, tap Skip.
    secure wallet
  9. 9
    Tap Agree & Continue to finish setting up your wallet.
IMPORTANT: It is crucial that you store your Secret Recovery Phrase (SRP) in a safe and secure place.
Your SRP is like a master key for your wallet: if you lose access to your wallet and don't have your SRP, you will not be able to recover your assets. Never share your SRP with anyone.