Home: Quickly view your favourite assets and find market leaders.

Explore: Search and dive into all of the assets Kraken has to offer.

Action Button: Buy, sell, deposit or withdrawal from one button.

Portfolio: Show the assets currently on your account.

Account: Change how the app functions and manage your account.

1. 1

   Navigate to the homepage and select the Verify identity button at the top of the screen. Follow the steps provided to verify your account.
2. 2

   To check your verification level click on the Account Logo.
3. 3

   Then navigate to Account Details.
4. 4

   Select Limits and Features to verify your account to the Intermediate level or higher. 

For more information, visit: Creating and verifying your account on the Kraken app

You can view your transaction history a number of ways, including:

• On the Portfolio page, tap the clock icon in the top left corner.
• On the Portfolio page, tap an asset to see your history of that particular asset.
• On an Assets page, tap the Balance to see your history of that particular asset.
• Once a purchase is complete, you can tap the amount that you purchased to see your history of that particular asset.

To view your historical portfolio, you can use the line chart view.

Click the Home button to access the line chart view. A three month view is selected by default, but you can select any time range from one month to all time.

To view your past balances, long press on the chart and drag the line left and right along the chart. 

1. 1

   Go to the Account page.
2. 2

   Tap on Payment Methods.
3. 3

   Swipe left on a saved payment card. 
4. 4

   You'll then be able to tap on Remove and confirm the deletion.

If you'd like to hide your account balances and only display the percentage of each asset in your balances, you can either:

• Click the eye icon in the top right of the Portfolio page.
• Go to the Account page and toggle the Hide balances option.

To view which devices have accessed your Kraken account, you can go to the Account tab and tap on Devices. All previous sessions are saved here and the current session is highlighted with a THIS DEVICE label. To remove a session, swipe left and confirm. If you remove the current session, it will cause you to be logged out of the app.

1. 1

   Make sure you are signing into the app correctly. If you are using your username and password, ensure that you are using the correct sign in 2FA.
2. 2

   Make sure your Kraken app and phone are up-to-date.
3. 3

   Clear the cache and storage of your Kraken app.
4. 4

   Some final steps to follow:

   • Force closing and re-opening the app.
   • Logging in and out of the app.
   • Restarting your device.