Our Kraken Pro mobile app was released in October 2019 for trading on the go. It is available for all of our clients to use.
Download Kraken Pro for Android 7.0 and up (Google Play)
Download Kraken Pro for iOS 11 and up (Apple App Store)
With the Kraken Pro app, you can:
- View your trading and staking portfolio balances
- Trade with market, limit, stop loss and take profit order types
- Margin trade, if eligible
- View candlestick price charts
Check below the images for answers to Frequently Asked Questions
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FAQ
App Setup
How do I connect my account to the app?
Why is the app asking for my fingerprint or PIN when I haven't set one up yet?
Security
What 2FA methods are compatible with the app?
Funding & Staking
Can I deposit and withdraw with the app?
Can I stake and unstake with the app?
Troubleshooting issues
General Troubleshooting instructions
Clearing the app cache
How do I connect my account to the app?
The Kraken Pro app connects to your Kraken account using an API key instead of your username and password. Once you download the Kraken Pro app, see our instructions on generating an API key to get started.
The benefits of connecting with an API key are:
- You'll stay signed in permanently on the app unless you choose to disconnect by clicking 'Sign Out'.
- If you lose your device, you can sign in to www.kraken.com to delete the API key which will revoke your app's session.
- It's not possible to withdraw funds with our recommended API key settings, so if you lose your device your funds are safe.
Why is the app asking for fingerprint or PIN when I haven't set one up yet?
Upon launch, the app requests your security code at the system level. This would be your device's lock screen biometrics or lock screen PIN.
What 2FA methods are compatible with the app?
As the app utilizes an API key for signing in, rather than a traditional username/password for sign in, it does not require sign in 2FA to be entered in order to connect. You are still encouraged to set up sign in 2FA on your Kraken account, but it will not be required to access trading via the app.
The app will ignore Trading 2FA, a separate 2FA method specifically for placing orders, so it is still possible to place a new order or modify/cancel an existing order via the app even though you have Trading 2FA enabled on your account.
2FA for API keys is not yet compatible with the app. If you have this set up on your API keys it will not be possible to access the app.
Can I deposit and withdraw with the app?
It is currently not possible to deposit or withdraw funds on the Kraken Pro mobile app, however, we are working on adding this feature soon.
Can I stake and unstake with the app?
Our official Kraken Pro mobile app is designed to provide a convenient and secure on-the-go trading experience via API.
The benefit of using API is that you can quickly and easily limit permissions and revoke access, which can be helpful if you ever lose your phone.
However, since our API does not currently support commands for staking, the mobile app will be unable to either.
You can however view your staked balances on the Balances tab.
General Troubleshooting instructions
If you're having technical issues with the app, please see our troubleshooting guide here: Troubleshooting steps for the Kraken Pro mobile app
Clearing the app cache
If the Kraken Pro app on your phone crashes or you experience other technical issues, it's likely due to an outdated cache.
We have detailed guides on how to clear the app cache for Android and iOS here: Clearing the cache of the Kraken Pro mobile app
Click here to download and learn about our other mobile apps.
Click here for more information about securing your account and digital life.