For information on changes for our US clients, please visit our Support Center article.

Auditor cooperation
Corporate clients may need to have their account balances on a particular date confirmed for their auditor. Our team is ready to assist with this process.
However, sometimes hackers will pretend to be auditors in an attempt to extract account information. So we've developed a set of procedures to safely handle legitimate auditor cooperation requests while filtering out the fake ones.
Eligible accounts
Eligible requestors
The process
Please note: we will not provide the auditor with any account information not approved by the authorized accessor.

New requests for account information need to go through the same approval process again. To avoid delays, please make sure to include everything required in your initial request.