How to find your account number (Public Account ID)
Your Public Account ID can be found under the Profile icon and then Settings. On the next page click on Account and here you will find your Public Account ID. It is 16 characters long, starts with "AA" and uses numbers and upper-case letters.
Finding your Public Account ID on the Kraken app
To find your Public Account ID on the Kraken app, go to the App settings tab, click on Account details and your account number will appear. You can tap it to copy the ID to your clipboard as well.
Public Account ID vs Username
The purpose of the public account ID is so that you can keep your sign-in username private if you choose to.
Public Account ID | Username |
---|---|
Created by Kraken (automatically) during account creation | Chosen by you during account creation |
Used for discussing your account with 3rd parties (including Kraken Support) | Used only for sign-in |
Cannot be changed | Cannot be changed |