How to find the backup code for authenticator app 2FA

During Authenticator App 2FA setup, you can view the authenticator secret code, which is the QR code in text form. It is sometimes referred to as a "secret seed code".

This secret code can be manually entered into most authenticator apps to restore your 2FA. 

If you did not write down or copy this secret code during 2FA setup, there's no way for you (or us) to view it later. You will have to set up 2FA again to access it.

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Important: the authenticator secret code should be treated the same way you treat a password! 

If not securely stored, it can be compromised and used to gain access to your account.

  • Do not share your secret code with anyone
  • We will never ask for your secret code

A more secure alternative to copying your secret code would be to set up a master key using another authenticator app or a Yubikey.