How to find the backup code for authenticator app 2FA

During Authenticator App 2FA setup, you can view the authenticator secret code — which is just the QR code in text form. It is sometimes also referred to as a "backup code" or "secret seed code".

If you did not write down or copy this secret code during 2FA setup, there's no way for you (or us) to view it later. You will have to set up 2FA again.


Using the secret code

This secret code can be manually entered into most authenticator apps to restore your 2FA. 

Keeping the secret code secure

The authenticator secret code should be treated the same way you treat a password and should not be stored digitally! 

If not securely stored, the secret code can be compromised and used to gain access to your account.

  • Do not share your secret code with anyone
  • We will never ask for your secret code

A more secure alternative to copying your secret code would be to set up a Master Key using another 2FA device (authenticator app or a Yubikey).