My Authenticator App 2FA code doesn't work ('Invalid code' / 'Permission Denied' error)

There are two common reasons why the 2FA code from your phone's authenticator app won't work.

(1) Out-of-sync Time 

(2) Mixing up multiple 2FAs

We allow clients to create 2FAs for four different account functions:

If you create 2FA for more than one of these functions, please make sure they are properly labelled within your authenticator app(s) so you know which code is for what.

By default, below is how the 2FA codes will appear when scanned into Google Authenticator:

Authenticator_App_2FA.png