For information on changes for our US clients, please visit our Support Center article.

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
Are balances stored on Kraken insured?
Cryptocurrency exchanges do not qualify for deposit insurance programs because exchanges are not savings institutions. Exchanges are not even meant to be cryptocurrency wallets.
Nonetheless, we take great care to protect the assets of our clients from loss, as one of the oldest, largest and most trusted global cryptocurrency exchanges.
However, no amount of security on our end can make up for inadequate personal security and when you create a Kraken account you agree to:
... (f) take responsibility for all activities that occur under your Kraken Account and accept all risks of any authorized or unauthorized access to your Kraken Account, to the maximum extent permitted by law.
as is mentioned in our Terms of Service in section 3.2.
To protect the balance stored on your Kraken account, we suggest that you review all the account security tools and advice that we offer.