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Unable to withdraw cryptocurrencies
Withdrawal hold
Certain deposit methods may trigger a temporary withdrawal hold. Click here for further details on all possible withdrawal holds.
For enhanced security, debit and credit card purchases using USD may experience the 72 hour lock discussed above on all purchases, not just your first purchase.
If you are unable to withdraw your cryptocurrency balances from Kraken, there may be several reasons for this.
If you make any changes to your password, withdrawals to new withdrawal addresses will be held for up to 24 hours, for security purposes. Addresses that you already added to your account won’t be affected.
You may see a "Balance is insufficient for a withdrawal" error, or the withdrawal page may say that your funds are "Withheld" or that withdrawals are blocked.
Check the following:
Withdrawal hold
Open or pending orders
Open spot positions on margin
Negative balance
Currency not held in your account