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What is a Master Key?
A Master Key is an additional security feature you can enable that allows you to:
  • Prevent an unwanted password reset, even if your email account is compromised (if enabled, the Master Key is required to reset your Kraken sign-in password).
  • Use it as an alternative method for Sign-in Two-factor Authentication (2FA).
  • Turn off the Global Settings Lock (GSL) immediately if enabled on your account.
We recommend setting up a Master Key in combination with other security features.
What methods are available to use as your Master Key? 
  • Hardware Security Key (recommended). For a Master Key, Kraken supports Security Keys that use FIDO2 protocols. 
  • Static password 
How do I set up a Master Key?
On Kraken Pro:
  1. 1
    Sign in and click on your profile icon in the upper-right corner of the page.
  2. 2
    Click on Settings and navigate to the Security tab.
  3. 3
    Scroll down to the Advanced Settings section and click the Enable button for Masterkey.
    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png
  4. 4
    You will then need to enter your Sign-in 2FA, or use your Passkey.
    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png
  5. 5
    Choose your preferred method.
    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png
  6. 6
    Follow the onscreen instructions to confirm your Master Key set up.
On Kraken Classic:
  1. 1
    Sign in and click on your name in the upper-right corner of the page.
  2. 2
    Click Security > 2FA Settings.
  3. 3
    Scroll down to the Master Key section and click the On/Off toggle.
    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png
    If you have sign-in 2FA enabled on your account you will be promted to add your 2FA code.
  4. 4
    Follow the onscreen instructions to confirm your Master Key set up.
    https://cdn.sanity.io/images/51n36hrp/support-center/65e2ff1c982540c9d3a0aeb7a5fae46c984222e5-964x200.png
You cannot set up a Master Key on the Kraken interface. Which Kraken interface am I on?
REMINDER
The Master Key should be kept separate from account sign-in information or any other 2FAs, as storing this information together would create a security threat to your account.
For example, if you use a Hardware Security Key for sign-in 2FA, we advise to then use an authenticator app or a different Hardware Security Key for the Master Key.