For information on changes for our US clients, please visit our Support Center article.

What is a Master Key?
A Master Key is an additional security feature you can enable that allows you to:
  • Prevent an unwanted password reset, even if your email account is compromised (if enabled, the Master Key is required to reset your Kraken sign-in password).
  • Use it as an alternative method for Sign-in Two-factor Authentication (2FA).
  • Turn off the Global Settings Lock (GSL) immediately if enabled on your account.
We recommend setting up a Master Key in combination with other security features.
What methods are available to use as your Master Key? 
How to enable a Masterkey on Kraken video guide
How do I set up a Master Key on Kraken Pro and Kraken Classic?
REMINDER
The Master Key should be kept separate from account sign-in information or any other 2FAs, as storing this information together would create a security threat to your account.
For example, if you use a Hardware Security Key for sign-in 2FA, we advise to then use an authenticator app or a different Hardware Security Key for the Master Key.