What is an ID confirmation photo?

An ID confirmation photo is a picture of you, the account holder, holding the ID document (click here for the requirements for ID documents) used for your Tier 3 verification next your face to allow for facial confirmation of the ID document.

In addition to the ID, you have to hold a piece of paper next to your face that has handwritten on it:

"only for trading digital currency on www.kraken.com"

This piece of paper has to have the current date and your signature on it. 

Note: in certain situations we may request that you write something else on the handwritten note. Follow the instructions provided to you in your ticket closely. 

Please hold the ID and paper in your hand(s). It's fine to hold both the paper and the ID in the same hand.

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Both your face and the ID should be clearly visible and any text, numbers or photos on the ID must be readable and not be covered by your fingers or by the piece of paper.

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Clients will be required to provide an ID confirmation photo in addition to reaching Tier 3 verification if they are:

  • Resident in Germany, Japan or the US
  • Funding with a German bank account
  • Using domestic USD or domestic JPY funding 

However there may be other situations where we require you to upload an ID confirmation photo and required a different message than what is listed above.

You can upload the ID confirmation photo in you Kraken account on the Get Verified > Tier 3 tab. If you do not see the section to upload the ID confirmation photo on that page please contact support.