Note: Liquidations can also happen due to our margin obligation term limits.

Margin call level

The "margin call level" is the margin level at which you are in danger of having some of your positions forcibly closed (or "liquidated").The margin call level is approximately 80%, although the exact threshold varies in accordance with price volatility in applicable markets.

When your margin level reaches the margin call level, you may receive a notification prompting you to either close some of your positions or deposit more collateral funds. Margin call level notifications are generally sent by email. However, margin call level notifications are not guaranteed. As such, it is important to proactively monitor your margin level.

If your margin level falls below the margin call level, you authorize us to liquidate either all of your open positions, or only enough to get your margin level above 100%, at our reasonable discretion. Positions will be liquidated in the order First In, First Out (FIFO) regardless of currency pair or whether the position is in profit. 

Margin liquidation level

The “margin liquidation level” is the margin level at which an automated liquidation process will occur. The margin liquidation level is approximately 40%, although the exact threshold varies in accordance with the price volatility in applicable markets.

Note: The liquidation process that initiates when your margin level falls below the margin liquidation level is automated, which means that once the process has started, it is not possible to stop it.