For information on changes for our US clients, please visit our Support Center article.

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
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Can I change my username?
At this time, it is not possible to change the username of a Kraken account.
If you would like to change the username because you feel it is not secure enough (perhaps it is too easy to guess), we recommend that you open a new account.
If you create a new account, you can verify that account using the same information and documents you had provided for your original account, if they are still valid.
Note: If you create a new account, you will not be able to transfer your current account's assets directly into the new one.