Why am I getting a "Session Invalid" message?

Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.

If you receive a "Session Invalid" message your system may have changed its IP address during your sign-in session. This feature is in place to combat session hijacking.

If you continue to get the "Session Invalid" message, you can contact your ISP to see if they can stop changing your IP, or you can try using a VPN to connect to Kraken.