What are the verification tiers?

To open a basic account (Tier 1 and Tier 2) and get started trading, we only ask a few things. An advanced account (Tier 3 and higher) is like opening a bank account and requires supporting documents.

For a detailed comparison of what you can do with each verification tier, see our support article "What can I do with each verification tier?


Tier 0

This is the default tier obtained after registering your account and confirming your email address.

You can look around to get the feel of the interface and platform, but you can't deposit, withdraw, or make any trades.

Tier 1 (Basic)

You can deposit and withdraw in digital assets / cryptocurrency only.

Trading is enabled in cryptocurrencies as well as fiat currencies.

You are required to provide your full name, date of birth, country, and phone number.

Tier 2 (Basic)

Depending on your country of residence, EUR deposits and withdrawals may be accessible.

Margin borrow limits are much higher than Tier 1.

You are required to provide your physical address.

Tier 3 (Advanced)

Depending on your country of residence, EUR and/or USD or CAD deposits and withdrawals may be accessible.

Funding (deposit & withdrawal) limits are much higher than Tier 2.

Margin borrow limits are much higher than Tier 2.

You are required to upload an identity and proof of residence document.

Tier 4 (Advanced/Pro)

Like Tier 3 but with even higher funding (deposit & withdrawal) and margin borrow limits.

This tier is available to high-volume individual or corporate traders.

You are required to email us a signed application form and KYC documents.


How do I get verified?

In order to start the verification process, log into your account and navigate to the Get Verified > Tier 1 tab from the menu. You'll need to scroll to the bottom of the page to find it.

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How long does it take to get verified?

See our support article on Verification Times.