For information on changes for our US clients, please visit our Support Center article.

Contact Us
Message us
Phone
An app for everyone
Kraken
Easily buy, sell and convert crypto
Kraken Pro
A professional trading experience on the go
Kraken Wallet
Securely store and manage your crypto and NFTs
Due to increased demand, account verification may be delayed. Please avoid submitting multiple requests, and for best results, review our document requirements beforehand.
Search
Verification level requirements
We're currently facing delays in processing new accounts. Please avoid submitting multiple verification requests.
In order to be eligible to register a Kraken account and use our services, you must:
The Intermediate and Pro levels are like opening a bank account and require supporting documents.
Find out what you can do with each verification level here.
Requirements
Intermediate
Pro
Email
✓
✓
Full name
✓
✓
Date of birth
✓
✓
Phone number
✓
✓
Physical address
✓
✓
Occupation information
If employed. If not, select unemployed.
✓
✓ 
Social Security Number or Tax ID (US clients)
✓
✓
Valid ID
✓
✓
Proof of address
✓**
✓**
Face Photo 
 ✓**
✓** 
KYC questionnaire
✓
Sign-in 2FA
✓ 
**There may be other situations where we would require you to submit either a Face Photo or an ID Confirmation Photo. Depending on your country of residence, if your address is not automatically confirmed, you will be asked to provide a Face photo instead of a Proof of Address document.
***These may or may not be required based on your country of residence and current regulatory requirements.

Related questions: