Do not participate in ICOs or token sales directly from your Kraken account

You should not participate in an Initial Coin Offering (ICO) or token sale directly from your Kraken account.

The reason is because we are not a wallet service and in an ICO / token sale tokens are assigned to the address the funds were sent from.

Like most digital asset exchanges, Kraken uses a combination of cold storage and a hot wallet, so your sending address for a digital asset will not be the same as your deposit address.

This means that if you're depositing into an ICO / token sale address, Kraken's hot wallet will be the depositor and not your personal Kraken deposit address. As such, you will not have control over the tokens sent to this address and we will have no way of knowing that those tokens belong to you

Recovering tokens from an ICO / token sale that have been assigned to a Kraken withdrawal addresses is not possible

Our platform does not support the vast majority of tokens.


We strongly recommend that you participate in any ICO / token sale from a wallet to which you control the private keys.