Video verification
Your current date/time is:
Important: Ensure this date/time is correct to avoid delays with verification. Time is listed in 24hr format.
Date you are available for a video call
Please select a date within the next seven days and only one date may be on the weekend
Time of availability on this date

Please note times are in 24hr format

Additional availability

Please note times are in 24hr format

Alternate date you are available for a video call
Please select a date within the next seven days that is different than the one you selected before
Time of availability on this alternate date

Please note times are in 24hr format

Additional availability

Please note times are in 24hr format

If you can take the call in basic English, it will expedite our assistance process. If not, please be aware of potential delays as we work to find you the appropriate translator.
Please create a random 4-digit Verification Code
Please remember this code, as we will repeat it for you during the call so you know you are speaking with our specialist.

Once you submit the form, a member of our support staff will respond via email as soon as possible to confirm the scheduled time of the call.

This call will be conducted via Zoom. You can access this call via your browser and do not need to install the app. You also do not need to register for Zoom to participate in the call.

We will send you the scheduled time and further instructions as soon as possible in our confirmation email.