Report a scam
Please sign in by clicking the "Sign In" button in the top right before submitting the scam report form.

This will allow us to better serve you in a more timely manner.

Date of birth
MM/DD/YYYY
Email address associated with your account
If different / applicable
Select the option that matches closest with the topic of your concern.
  • Crypto giveaway: ads on social media sites promising to double your crypto investment by sending funds to an advertised address
  • Investment company or broker: an “investment advisor” that you met online promised a high return on your crypto investment, they may have guided you in transferring crypto assets to an external wallet or website
  • Ponzi or Multi-level Marketing Scheme: promise of high returns through investing in crypto and making referrals
  • Romance: someone you met online is using the illusion of trust and affection to manipulate you into sending them money
  • Purchase of goods or services: services/goods that were fake or not delivered as promised (gift cards, vehicles, lottery, fake exchange or store)
  • Employment: a scammer posing as a recruiter from a legitimate company offers you a remote job opportunity and is asking you to use Kraken to transfer funds
  • Impostor: a scammer is impersonating a legitimate person/business or Kraken employee, and has asked you to send money or provide your personal information
  • Peer-to-Peer payment: transactions involving another Kraken user that appear suspicious or were not received as agreed
  • Other: please provide additional details if none of the above matches your situation
Have you reported this incident to law enforcement?
If relevant, we strongly advise that you reach out to your local law enforcement agency to report this matter.
(enter 0 if transfer was cancelled)
(if applicable)
Date of first transfer to scammer - optional
(if applicable)
Date of last transfer - optional
(if different from above)
Crypto/fiat assets withdrawn
BTC, ETH, etc.
If multiple, enter each separated by a comma
Website or social media link
(if applicable)
How did you meet this person/company?
LinkedIn, Tinder, Whatsapp, etc.
Have you knowingly shared your Kraken login credentials with anyone?
Do you suspect that any individual could have gained unauthorized access to your account?
Our support team will respond shortly.

We will email you instructions for immediate action after submission of this ticket.