Kraken App: Troubleshooting
Having trouble with the Kraken App? Try the steps below to help guide you with the most common issues.
- 1
Make sure you are signing into the app correctly. Ensure that you are using the correct sign in 2FA.
- 2
Make sure both your Kraken app and your phone’s operating system are up to date.
- 3
Go to your device settings and clear the cache and app storage for the Kraken app.
- 4
Force close and reopen the app.
- 5
Log out and sign in to the app.
- 6
Restart your device.